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Wind River is pleased to partner with COVD to provide credit card processing and merchant services to its members. While other merchant services relationships go on autopilot as soon as you sign on Wind River believes that the handshake is just the beginning of a successful, service-focused relationship.

As a valued COVD member, you are entitled to a host of benefits through Wind River:

  • Discounted credit card processing fees for COVD members. Wind River offers volume-based discounts to COVD members based on aggregate COVD member credit card volume.
  • On average, optometrists have saved more than $1,000 (22%) each year by switching their credit card processing program to Wind River. Your fees will also remain competitive for the long-term so you have protection from rate creep.
  • NO binding contracts or termination fees. Wind River has at-will agreements.
  • All participating members have an assigned Relationship Manager who understands optometry and is accessible to support you and your staff with all service-related items.
  • Technology and cardholder security support from the Wind River team with deep industry knowledge and experience.

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Josh Haas - Wind RIver Payments

Josh Haas

Business Development

Upcoming Webinar – July 18th @ 11am CT

5 Things That Affect Your Payment Processing Costs (It’s not just price!)

We all know that pricing and fees are hot-button topics – but they are not the only things that could be driving up your payment processing costs.

Join COVD partner, Wind River Payments, for this informative webinar as we discuss 5 key elements in your payment program that could be leading to higher processing costs.

Register today and learn how you can take control of your payment processing.

The following are quotes from COVD members:

“Wind River has been great because their service and support team is fantastic to work with. They’ve lived up to their promises of fast payments, zero hassle, and the fees are as promised.”

“Relationships are important to me, and so are competitive fees which is why I trust my payment processing to Wind River. My effective credit card processing rate has been lowered since making the switch to Wind River and their support has been nothing short of fantastic. They also actively support COVD which adds a feather to the cap.”

“Wind River has been fair and transparent. They don’t hide things and there are no ‘gotcha’s.’ You can trust them to have great service and competitive fees. Their at-will agreement and COVD endorsement will hold them accountable to ensure that they do what they say.”

“Wind River is a true partner that is dedicated to doing the right thing to support their optometry clients. My practice has benefitted from Wind River’s higher level of service, excellent awareness and communication regarding security requirements and lower credit card fees. Their support team is knowledgeable, accountable and always available when anyone from my practice needs answers. Wind River gets my highest recommendation.”

“You can’t afford to not take the time to talk with Wind River. My practice saved more than $3,300 each year by switching to them. They have lived up to their promises and have taken the mystery out of a very confusing industry. I have numerous responsibilities in managing my own practice, and it’s assuring to know that we have a reliable partner in Wind River to manage our credit card program on our behalf. I love the fact that they’re family owned and I know who I am calling if I need help, and not a random 1-800 number. We trust Wind River and that’s the bottom line”

“My practice has benefitted from Wind River’s educational approach as we’ve learned the best practices to process credit cards which has reduced our total credit card processing expense. Since 2008, Wind River has been focused on helping us keep our fees low.”