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How F.I.T. is Your Payments User Experience?
Matt Tomlinson
Nothing stops your customer dead in their tracks like a poor user experience. If you enable end customers to pay within the platform you provide, an inelegant user experience can create a fragmented, confusing and inefficient experience for the end user. Considering this is the part of the process where...
Embedded Payments
Featured
Say Ahhh! It’s Time for Your Payments Health Check.
John Uselman
It’s easy to become complacent with the technology you use in your payments work flow. Often times, you’ve been using it for so long that you forget to see if there are ways to optimize. Unfortunately, those moments of review often come only when something blows up spectacularly such as...
Company News
Too Many Hands in the Cookie Jar
Matt Tomlinson
A Successful Payment Integration Strategy Lies in Partner Quality, Not Quantity A particular philosophy pervasive among software platforms is that software companies should allow customers to choose their own payment processor. This is often referred to as the “agnostic” payment model. Although allowing customers to make that choice may appear...
Embedded Payments
Healthcare Payments: The Challenge with Multiple Payment Providers
John Uselman
Over the years, Wind River has partnered with a variety of healthcare networks, hospitals, clinics, doctors’ offices and labs in order to improve their payment optimization. But that experience in the healthcare space has brought with it a unique set of challenges. One in particular that we see quite often...
Company News
Software Payments and the Rise of Super Niche Payment Verticals
Matt Tomlinson
In the world of software payment integration, a trend has taken shape over the last few years involving a strategy aimed at something known as super niche payment verticals. The concept requires creating highly efficient, custom-built software that caters to the very, very specific needs of a particular market segment...
Embedded Payments
Which Payment Processing Fee Structure is Right for Your Software?
Matt Tomlinson
Previously, we’ve discussed five payment integration models for your software, but that’s just the tip of the mountain when it comes to deciding your payment strategy. There are several other considerations to keep in mind when integrating payments into your software platform, but an important one revolves around which payment...
Embedded Payments
Open Opportunity: Better AR Tools Drive Customer Stickiness
Pete Uselman
Director of Partner Experience
We’re hearing a similar tune from many ERP systems and various vertical management software companies we speak with regarding electronic payments. They are constantly looking for ways to differentiate their products, all while creating more stickiness within their client relationships. One such way that these platforms are taking an opportunity...
Embedded Payments