Embedded Payments for Medical Practice Management Software Providers
With scores of practice management software options available to physician groups and office managers, how do you stand out? What makes a medical practice select your platform over your competitors?
Our experience has been that the software provider that enables their customers to cost-effectively get patient payments in the door faster and with more efficiency and support is the winner of the business. And that is exactly what Wind River delivers with our embedded payments for practice management software.
Partner Testimonial
“With our new payments solution, we have further differentiated SRS from other providers in the industry. We value our partnership with Wind River . . . it has been a complete win for everyone.”
Todd Hook
Director of Operations, SRS Pharmacy Systems
Wind River Partner Since 2018
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Bringing Reliability and Stability to the Relationship is the Starting Point
While many payment providers are busy with mergers and acquisitions that make them larger and more distant from their customers, Wind River delivers a reliable, stable embedded payments alternative. We’re a multi-generational family-owned business that is committed to remaining that way for generations to come. There is peace of mind knowing that your payments partner is focused on meeting the business needs of your software and your customers. Not Wall Street. Not private equity firms. Not shareholders. Just you and your customers.
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Making it Easy to Integrate and Grow
Just like the way your customers rely on the latest medical technology to treat their patients; you can rely on Wind River to deliver the latest payment technology for your integration. We provide:
- Modern payment technology with an easy-to-integrate API
- Accelerated boarding process to get your business processing patient payments quickly
- Generous revenue share program that delivers a reliable source of income for your business
- Your own relationship manager that supports you and your business strategies
- Resources to help you market and sell your payments capability to existing and new customers
- Optional white label payments that give you greater control over pricing, experience, and revenue.
Making Payments Simpler for Customers and Their Patients
- Convenient Patient Payments: We enable your customers to accept patient payments across multiple patient touchpoints, including the office, the phone, online, or patient portal – all directly within your practice management software. We also enable your customers to easily store patient payment information in our secure vault, so it is readily available for repeat and recurring payments.
- Dedicated Customer Support: Wind River has built its reputation on providing superior After-the-Handshake support to our customers. As your embedded payments partner, your customers receive their own relationship manager – someone they can call with questions or service requests. Someone who proactively looks for solutions to problems they may not even realize they have.
- Transparent and Sustainable Pricing: There’s a lot of trickery that goes on in the payments industry. We believe your customers deserve transparent and fair pricing from your payments partner, not empty promises or sneaky fees that ultimately make you look bad. And transparency is exactly what we deliver. Your customers will always know how much they are paying and what they are getting in return.
- Security and Compliance: We provide Point-to-Point data Encryption (P2PE) to ensure patient payments are securely processed. In addition, we deliver a hosted payments page for patient online payments, so no cardholder data ever passes through any of your systems or your customers’. This keeps both of you out of scope for PCI DSS certification for online transactions.
Partner Testimonial
“We are excited to finally have a partner we can count on. We look forward to many years of mutual success.”
Greg Swain
President, Lodgical Solution
Wind River Partner Since 2019
Ready for a Partner That Mirrors Your Values and Treats Your Customers the Way You Do?
Wind River can deliver the technology your customers need for their practice. We’re fair and upfront with pricing, and provide prompt and personalized service. Anything less is a disconnect in the experience. Call us at 833.274.5875 or contact us today.
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