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Two Patient Payment Trends That Are Changing the Game for Providers
Steve Staden
Over the course of two years, patients have experienced a 29 percent increase in deductible and out-of-pocket maximum costs. While not overly surprising, it is becoming problematic both for the patient and the provider.
Company News
Featured
Software Development from a Coffee Can?
Matt Tomlinson
Part of the cost of doing business for software companies includes bug fixes and the ongoing development of features and functionality. But if you have integrated payment capabilities in your platform and the right payment processor, it doesn’t have to be.
Embedded Payments
Evaluating the Health of Your Payment Processing Program: Part 1 – Pricing
Tom Kelly
Merchant Sales Manager
Our experts have developed a brief payment health assessment to help identify potentially serious and chronic conditions in a payment environment.
Merchant Payments
The Impact of Customer Experience on Software Revenue and Costs
Matt Tomlinson
Customer experience is having and will continue to have a significant impact on the future revenue growth and costs of your software. Companies that emphasize customer experience have seen revenue growth of 10-15% and a reduction in cost of service by 10-20%.
Embedded Payments
A Patient’s Guide to Collecting Patient Payments
John Uselman
There are key differences between patient engagement and patient experience. While these two are related, engagement is the patient’s own health while the context of experience is all-encompassing – things like access, food, parking, communication, etc. One of the key goals of the latter is exceeding patients’ expectations in order...
Company News
Payment Integration: Is it Possible to Increase Revenue AND Keep Your Clients Happy?
Pete Uselman
Director of Partner Experience
Does your software platform enable payments for your clients? You could be missing an opportunity. These days, many software companies are looking for ways to not only add new revenue streams but also gain a competitive edge over their competitors. These organizations, often referred to as Independent Software Vendors (ISVs),...
Embedded Payments
Propensity to Pay: The Right Approach at the Right Time
Steve Staden
While considering propensity to pay scoring is not a new idea, there are new approaches that have higher accuracy and effectiveness. The new approach uses models that leverage a patient’s transaction history and can augment it with third party data to go beyond simple credit scoring to understand the patient’s...
Company News