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Evaluating Payment Processing Fee Recovery Programs
Stephanie O'Connor
Director of Operations & Merchant Experience
As operational costs rise, more businesses are exploring payment processing fee recovery programs as a way to protect margins. These programs are designed to minimize costs for supporting multiple payment channels or processing credit card transactions.
Merchant Payments
Featured
Onboarding vs. Ongoing: Why ISVs Need to Pay Attention to Both Experiences
Pete Uselman
Director of Partner Experience
Onboarding is often treated as the finish line in embedded payments. In practice, it is only the starting point. What happens after merchants begin processing payments shapes whether payments become a strength or a source of friction. Visibility into transactions, clarity around pricing and performance, and responsive support influence how...
Embedded Payments
Top Payment Processing Myths and How They Impact ISV Revenue
Pete Uselman
Director of Partner Experience
Some of the most persistent constraints in software embedded payments are not technical. They come from assumptions that software providers (ISVs) continue to carry forward, even as payment models, regulations, and merchant expectations have changed. What once felt like safe defaults now shape how platforms price payments, manage risk, and...
Embedded Payments
What Merchants and Software Providers Need to Know About Stablecoin
Stephanie O'Connor
Director of Operations & Merchant Experience
Faster settlement and lower transaction costs sound appealing, especially for platforms and businesses moving money across borders or at scale. Stablecoins are increasingly positioned as a way to deliver both.
Embedded Payments
Merchant Payments
Friend or Foe? What Every Merchant Needs to Know About Bots in Online Commerce
Stephanie O'Connor
Director of Operations & Merchant Experience
For consumers, automation in online commerce is no longer a luxury, it’s a necessity. Whether it’s receiving personalized shopping recommendations or enjoying one-click checkouts, people increasingly rely on automated technologies to enhance convenience and save time. At the center of these shopping advancements are bots. As bots become more prevalent...
Merchant Payments
What Merchants Need to Know: Visa’s Updates to Level 2 and Level 3 Pricing
Stephanie O'Connor
Director of Operations & Merchant Experience
Background: What is CEDP? Visa launched the Commercial Enhanced Data Program (CEDP) in April 2025 to replace its previous Level 2 and Level 3 interchange incentive programs. Under CEDP, Visa requires merchants to pass complete, accurate, and descriptive line-item data for commercial card transactions. Before qualifying for the discounted interchange...
Merchant Payments
Embedded Payments
Important Updates on the Visa/Mastercard Anti-Trust Class Action Lawsuit Settlement
Stephanie O'Connor
Director of Operations & Merchant Experience
The Visa/Mastercard Anti-Trust Class Action Lawsuit has been going on for about two decades now. The principal issue was the interchange fees that merchants were charged on Visa or Mastercard credit or debit transactions between January 1, 2004 and January 25, 2019.
Merchant Payments