There is a Big Difference Between a Payment Processor and a Payment Partner.
A Payment Processor sells software integration and payment processing services. Service levels are often spotty and impersonal. You and your customers are just account numbers to a vendor.
Wind River Payments
A Payment Partner works with you on your payment strategy. A partner ensures your payment processing program is modern, secure, and cost effective. You are a name and a face that a partner cares about. The one thing you are NOT? Just an account number.
Your Partner In Payments
Our Four Brand Pillars That Make Wind River Different From All The Rest.
Learn What this Means for You
Making Payments a Breeze
It starts with the right payment technology. The right gateway features. The latest in hardware. And the contemporary payment methods your customers want.
We deliver frictionless payment processing in perpetuity because we remain actively involved with you and your business. Keeping tabs on any changes in your business and the industry helps us keep your payment processing program a breeze.
Navigating the Waters
We have transformed traditional Customer Service into progressive Customer Advocacy. We navigate the waters for you so we can proactively deliver solutions before you even know a problem is ahead. PCI-DSS, fraud prevention, and rules changes from the card brands are just a few examples of areas we stay on top of for you. It’s one of the reasons we lead the industry in customer retention.
Our Promises To You
Transparent Pricing Policy
Dedicated Relationship Managers
Flow Like a River
Creative Problem Solving
Obstacles may arise but having access to Wind River’s experts and creative problem-solvers, those obstacles are just a rock in a river – we make sure the water keeps flowing right around it. Our software partners and customers get their own relationship manager who ensures your payment processing remains uninterrupted.
Sure as the Wind Blows
Every day, payments companies are bought and sold. This is disruptive to the service of software partners and customers. But Wind River is built for the long haul. Since 1999, we’ve shaped our family-owned company around intentional stability. We will remain in the same family for generations to come. No matter how your business changes, we’ll always be right here for you.