Stephanie O’Connor

Stephanie brings over 15 years of experience in the financial services industry to the table. Joining Wind River in January 2020 as a Relationship Manager, she transitioned to the role of Client Care Manager in November 2021. More recently, in January 2026, she became the Director of Operations & Merchant Experience. Stephanie and her team of Account and Relationship Managers are responsible for providing top-tier customer service to Wind River’s customers. Developing and fostering merchant relationships and bringing superior service that keeps customers engaged on a daily basis, is what Stephanie and her team are dedicated to doing.

Stephanie is a strong believer in “knowledge is power” as she always aims to keep her customers up to speed with the intricacies of the ever-evolving payments industry. Throughout her time at Wind River, she has developed a love for building relationships and being a dependable resource for her customers.