Stephanie O’Connor

Stephanie brings more than 15 years of experience in financial services, with a background spanning operations, customer experience, relationship management, and team leadership. As Director of Operations and Merchant Experience at Wind River Payments, she leads the teams responsible for delivering exceptional service and support to merchants while helping drive operational excellence across the organization. Stephanie is passionate about building strong customer relationships, developing high-performing teams, and creating processes that improve both the client and employee experience.

A firm believer that knowledge is power, Stephanie is committed to helping merchants navigate the complexities of the payments industry with confidence. She has built her career on being a trusted advisor, dependable resource, and advocate for customers in an ever-evolving payments landscape.